{"id":1029,"date":"2021-07-11T21:51:15","date_gmt":"2021-07-12T01:51:15","guid":{"rendered":"https:\/\/finilize.com\/?page_id=1029"},"modified":"2021-08-03T17:56:06","modified_gmt":"2021-08-03T21:56:06","slug":"support","status":"publish","type":"page","link":"https:\/\/finilize.com\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1029\" class=\"elementor elementor-1029\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-26f20b4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"26f20b4\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-875d8af\" data-id=\"875d8af\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f36f4ca elementor-widget elementor-widget-heading\" data-id=\"f36f4ca\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Member Support<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a46407a elementor-widget elementor-widget-text-editor\" data-id=\"a46407a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>If you are currently a <span style=\"color: #079c8d;\"><strong>finilize<\/strong><\/span> user and have a support question please enter your information below.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53ceec0 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"53ceec0\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"1029\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"53ceec0\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required\">\n\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label elementor-screen-only\">Name<\/label><input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-lg  elementor-field-textual\" placeholder=\"Name\" required=\"required\" aria-required=\"true\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">Email<\/label><input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-lg  elementor-field-textual\" placeholder=\"Email\" required=\"required\" aria-required=\"true\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_7b5e359 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t<label for=\"form-field-field_7b5e359\" class=\"elementor-field-label elementor-screen-only\">Mobile Phone<\/label><input size=\"1\" type=\"tel\" name=\"form_fields[field_7b5e359]\" id=\"form-field-field_7b5e359\" class=\"elementor-field elementor-size-lg  elementor-field-textual\" placeholder=\"Mobile Number\" required=\"required\" aria-required=\"true\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_e602d2c elementor-col-100\">\n\t\t\t\t\t<label for=\"form-field-field_e602d2c\" class=\"elementor-field-label elementor-screen-only\">Support Question<\/label><textarea class=\"elementor-field-textual elementor-field  elementor-size-lg\" name=\"form_fields[field_e602d2c]\" id=\"form-field-field_e602d2c\" rows=\"7\" placeholder=\"Please explain your issue...\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button type=\"submit\" class=\"elementor-button elementor-size-lg\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\" elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-aa7f60b\" data-id=\"aa7f60b\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d82068c eael-infobox-content-align-left elementor-widget elementor-widget-eael-info-box\" data-id=\"d82068c\" data-element_type=\"widget\" data-widget_type=\"eael-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t                    <div class=\"eael-infobox\">\n                    <div class=\"infobox-content\">\n            <h4 class=\"title\">Billing Information<\/h4>\n                                                                        <p><p style=\"text-align: left;\">If you need to update your billing details or cancel your membership click the button below.<\/p><\/p>\n                                                <div class=\"infobox-button\">\n            <a class=\"eael-infobox-button\" href=\"https:\/\/members.finilize.com\/updateinfo\/\" target=\"_blank\" rel=\"nofollow\">\n                                <span class=\"infobox-button-text\">Update Billing<\/span>\n                            <\/a>\n        <\/div>\n                                    <\/div>\n    <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d312ad1 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d312ad1\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41d145c eael-infobox-content-align-left elementor-widget elementor-widget-eael-info-box\" data-id=\"41d145c\" data-element_type=\"widget\" data-widget_type=\"eael-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t                    <div class=\"eael-infobox\">\n                    <div class=\"infobox-content\">\n            <h4 class=\"title\">Mobile Number<\/h4>\n                                                                        <p><p style=\"text-align: left;\">If you need to update your mobile number that receives the daily texts messages click the button below.<\/p><\/p>\n                                                <div class=\"infobox-button\">\n            <a class=\"eael-infobox-button\" href=\"https:\/\/finilize.com\/account-confirmation\/\">\n                                <span class=\"infobox-button-text\">Update Number<\/span>\n                            <\/a>\n        <\/div>\n                                    <\/div>\n    <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Member Support If you are currently a finilize user and have a support question please enter your information below. Billing Information If you need to update your billing details or cancel your membership click the button below. Update Billing Mobile Number If you need to update your mobile number that receives the daily texts messages&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"default","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false},"_links":{"self":[{"href":"https:\/\/finilize.com\/wp-json\/wp\/v2\/pages\/1029"}],"collection":[{"href":"https:\/\/finilize.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/finilize.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/finilize.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/finilize.com\/wp-json\/wp\/v2\/comments?post=1029"}],"version-history":[{"count":0,"href":"https:\/\/finilize.com\/wp-json\/wp\/v2\/pages\/1029\/revisions"}],"wp:attachment":[{"href":"https:\/\/finilize.com\/wp-json\/wp\/v2\/media?parent=1029"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}